Afterpay allows customers to shop online and manage payments with flexibility. We offer Afterpay for items like our Filipino Gift Hamper.

Think of Afterpay - like a modern version of 'lay-by', which breaks up your purchase into equal instalments of the original purchase price.

For more information click here

We offer Pre-orders for high-demand products giving customers priority access before other customers. Pre-orders allows customers to make:

• payment up-front;
• pay a deposit and make a final payment later;
• or to be added to a no-payment waitlist

in order to secure a priority allocation of the product, before stock arrives and is officially made available to the public for general sale. 

For more information click here

It happens to the best of us, sometimes orders are sent out correctly due to human or even robotic error.

If a mix-up has happened - wrong product, missing item or damaged, for help contact us immediately at orders@7000islands.com.au or contact us via the 'Chat Box' by clicking the chat icon on the bottom right hand corner of your screen.

We engage responsible Service of Alcohol (RSA) best practises when it comes to confirming legal drinking age of our customers with age verification:

1. 'on entry'

2. 'at check-out'

3. and 'on delivery'.

For more information on RSA click link here

Order refunds and product exchanges are available with our 'change your mind' policy.

• 10-day return window
• Customer provides shipping
• 20% restocking fee
• Final sale items can't be returned

For more details see Refund Policy

We offer domestic shipping of our Apparel via our Shopify Merchandise fulfilment partners in the USA, CAN and the UK.

For more information contact us via via the 'Chat Box' by clicking the chat icon on the bottom right hand corner of your screen.

If you are an international visitor to our store, welcome - kababayans we truly appreciate your visit to our store.

Whilst we ship goods to international destinations like apparel or wearable clothing, we advise caution with shipping alcohol products to markets outside of Australia.

For more information on ordering and delivery of alcohol to your specific country.

Please email Celine 👩🏽 (real person) from our Customer Care team at Celine@7000islands.com.au and she will help take care of your international order.

Or use live chat by clicking the 'Chat Box' icon on the bottom right hand corner of your screen.

Please refer to our International Shipping Delivery Guide

Hello fellow American and Canadian kababayans, welcome - we truly appreciate your visit to our store.

We generally do not encourage shipping of our alcohol products to markets outside of Australia. Items may be held longer than usual by Canadian and US customs authorities equally.

If you are determined to purchase a bottle for personal use and designate your address as your shipping address in your country of residence - we will fulfil the order.

Please email Celine 👩🏽 (real person) from our Customer Care team, and she will do her best to assist you with your international order, Celine's email is Celine@7000islands.com.au

Checkout is a breeze with our safe and secure payment system accepts a variety of payment methods like Shop Pay and Afterpay, we also accept digital payments like Apple Pay and Google Pay, and most major Credit Cards like Visa, Mastercard, American Express.

After you’ve paid, the rest is up to you.

Please refer to our International Shipping Delivery Guide

Due to the local laws, it’s illegal to ship alcohol to the UAE where the importation of alcohol is strictly controlled.

We are therefore unable to deliver our drinks or gift hampers containing alcohol items such as wine, spirits or any liquor products.

If you are an international visitor to our store, welcome - we truly appreciate your business.

We ship goods to international destinations like Apparel or wearable clothing to our valued customers. This is offered as domestic shipping options via our Shopify Merchandise fulfilment partners in the USA, CAN and the UK at present.

For more information contact us via via the 'Chat Box' by clicking the chat icon on the bottom right hand corner of your screen.

To our valued Drinks customers - we offer caution when ordering our Australian wines and Filipino spirits which are deemed as alcohol products.

If you are an Australian customer and are determined to send a holiday bottle to friends or family outside of Australia for personal use, to countries like the Asia, USA or Europe - you would need to nominate your Australian address to receive the goods from our store.

Please refer to our International Shipping Delivery Guide

We offer live tracking for Sydney Metropolitan orders only.

We are working closely with our network of warehouse and fulfilment partners in other states in making this feature available in future.

For delivery ETAs click here

For time sensitive orders please contact Celine 👩🏽 (real person) in our Customer Care team Celine@7000islands.com.au

Or chat to us LIVE by clicking the 'Chat Box' icon on the bottom right hand corner of your screen.

The fastest we offer is next business day delivery in Melbourne and Sydney, for orders received before 5pm, the day before delivery.

No we do not. All customer orders are delivered during business days only i.e. Monday to Friday, which also excludes weekdays that fall on a Public Holiday.

On occasion unforeseen disruptions may cause delay e.g. force majeure and transport accidents do happen and may impact the arrival of your purchase.

Contact Us if you're delivery hasn't arrived so we can assist, or contact us via the 'Chat Box' by clicking the chat icon on the bottom right hand corner of your screen.

Sauced is our warehouse and fulfilment partner based in Melbourne.

SKUtopia is our warehouse and fulfilment partner based in Sydney.

You may receive your orders labelled as Sauced | SKUtopia consignments. 

For more information click here

As part of our Responsible Service of Alcohol, if recipients look under the age of 25 years old upon delivery, our contracted delivery courier may require proof of age. For more information click here

Find all serviceable Melbourne Metro postcodes that we currently deliver to:

3000 3002 3003 3004 3005 3006 3008 3010 3011 3012 3013 3015 3016 3018 3019 3020 3021 3022 3023 3024 3025 3026 3027 3028 3029 3030 3031 3032 3033 3034 3036 3037 3038 3039 3040 3041 3042 3043 3045 3050 3051 3052 3053 3054 3065 3066 3067 3068 3121 3141 3181 3182 3183 3184 3185 3186 3205 3206 3207 3335 3336 3427 3428 3429 3044 3046 3047 3048 3049 3055 3056 3057 3058 3059 3060 3061 3062 3064 3070 3071 3072 3073 3074 3075 3076 3078 3079 3081 3082 3083 3084 3085 3086 3087 3088 3089 3090 3091 3093 3094 3095 3101 3102 3103 3104 3105 3106 3107 3108 3109 3111 3113 3114 3115 3116 3752 3754 3122 3123 3124 3125 3126 3127 3128 3129 3130 3131 3132 3133 3134 3135 3136 3137 3138 3140 3142 3143 3144 3145 3146 3147 3148 3149 3150 3151 3152 3153 3154 3155 3156 3161 3162 3163 3165 3166 3167 3168 3169 3170 3171 3172 3173 3174 3175 3177 3178 3179 3180 3187 3188 3189 3190 3191 3192 3193 3194 3195 3196 3202 3204 3765 3766 3767 3800 3802 3803 3804

We are constantly expanding and adding more suburbs and postcodes in Melbourne.

Find all serviceable Sydney Metro postcodes that we currently deliver to:

2000 2001 2002 2004 2006 2007 2008 2009 2010 2011 2012 2013 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 2033 2034 2035 2036 2037 2038 2039 2040 2041 2042 2043 2044 2045 2046 2047 2048 2049 2050 2052 2055 2057 2058 2059 2060 2061 2062 2063 2064 2065 2066 2067 2068 2069 2070 2071 2072 2073 2074 2075 2076 2077 2079 2080 2082 2084 2085 2086 2087 2088 2089 2090 2091 2092 2093 2094 2095 2096 2097 2099 2100 2101 2102 2103 2104 2105 2106 2107 2108 2109 2110 2111 2112 2113 2114 2115 2116 2117 2118 2119 2120 2121 2122 2123 2124 2125 2126 2127 2128 2129 2130 2131 2132 2133 2134 2135 2136 2137 2138 2139 2140 2141 2142 2143 2144 2145 2146 2147 2148 2150 2151 2152 2153 2154 2155 2156 2157 2158 2159 2160 2161 2162 2163 2164 2165 2166 2167 2168 2170 2171 2172 2173 2174 2175 2176 2177 2178 2179 2190 2191 2192 2193 2194 2195 2196 2197 2198 2199 2200 2203 2204 2205 2206 2207 2208 2209 2210 2211 2212 2213 2214 2216 2217 2218 2219 2220 2221 2222 2223 2224 2225 2226 2227 2228 2229 2230 2231 2232 2233 2234 2555 2556 2557 2558 2559 2560 2563 2564 2565 2566 2567 2570 2745 2747 2748 2749 2750 2751 2752 2753 2754 2755 2757 2759 2760 2761 2762 2763 2765 2766 2767 2768 2769 2770

We are constantly expanding and adding more suburbs and postcodes in Sydney.

Find all serviceable Brisbane Metro postcodes that we currently deliver to:

4021 4022 4029 4030 4031 4032 4034 4035 4036 4037 4051 4053 4054 4055 4059 4060 4061 4064 4065 4067 4068 4069 4072 4500 4501 4502 4503 4504 4505 4506 4508 4509 4510 4520 4521 4000 4005 4006 4007 4008 4009 4010 4011 4012 4013 4014 4017 4018 4019 4020 4101 4102 4103 4119 4120 4121 4122 4123 4127 4128 4129 4130 4151 4152 4153 4154 4155 4156 4157 4158 4159 4160 4161 4163 4164 4165 4169 4170 4171 4172 4173 4174 4178 4179 4070 4073 4074 4075 4076 4077 4078 4105 4106 4107 4108 4109 4110 4111 4112 4113 4114 4115 4116 4117 4118 4124 4125 4131 4132 4133 4205 4207 4280 4300 4301 4303 4304 4305 4306

We are constantly expanding and adding more suburbs and postcodes in Brisbane.

Our main warehouses is located in Sydney (Alexandria) and Melbourne (Tullamarine).

We have partner distributors in Brisbane, Gold Coast and Perth.

7000 Islands is an Australian independent wine & spirits company founded by Filipino-Australian Siegfrid Gueco Bacani. 7000 Islands is also a book by Yasmin Newman.

7000 Islands is the number of islands both Australia and The Philippines have, in fact Australia has more? Dare you to count them!

We are based in Sydney, Australia. For more information click here

We are 'inclusive' by nature and also value 'respect' and 'community'. We may have removed your post as it was not within our Community Guidelines.  For our social media guidelines click link here