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When product is in stock despatch is typically booked the next business day, i.e. product orders received before 11:59pm the day before are processed the following business day.

When product is out of stock, on backorder, a custom order or is a pre-order for stock arriving in future - customer is advised of stock arrival into warehouse and is also notified when order has been despatched via our fulfilment partner.

All delivery estimates are in business days i.e. Monday to Friday only, which excludes weekdays that fall on a Public Holiday.

On occasion disruptions may cause delay e.g. force majeure and transit accidents which may impact the arrival of your purchase.

Estimates reflect Metropolitan areas only - get in touch via our Contact Us page if you're postcode is not covered.

DESPATCHED from

PRODUCTS 
shipped

SYDENY Metro

CANBERRA Metro

MELBOURNE Metro

OUTER Geelong  Bendigo Ballarat

BRISBANE Metro

PERTH Metro

ADELAIDE Metro

HOBART Metro

DARWIN Metro

Fulfilment Partner

Tullamarine (Melbourne, VIC)

Wines*

2-3

2-3

1-2

2-5

3-4

4-7

2-3

4-7

n/a

*Sauced.Shop Warehouse

Chullora (Sydney, NSW)

Apparel^

1 to 2

1 to 2

2-3

2-3

2-3

2-4

2-3

2-3

3 to 5

^AusPost Express Post

Alexandria (Sydney, NSW)

Spirits†

n/a

1 to 2

2-3

2-3

2-3

2-4

2-3

2-3

3 to 5

†AusPost Express Post

Alexandria (Sydney, NSW)

Spirits‡

Next business day‡

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

‡SKUTOPIA Live Tracking

Shipping delivery estimates are provided as a 'guide', and are based on our contracted fulfilment partner's delivery timeframes.

We have multiple warehouse locations and use various fulfilment partners to facilitate the distribution of goods within Australia.

From national parcel services like Australia Post and DHL, to more niche wine and spirits delivery services like Sauced.Shop and SKUTOPIA.

Track My Order

To track your order, the best place to start - is to find your order confirmation email. In your order confirmation email - you may find a tracking link or in the absence of a link - a delivery tracking reference or consignment number that you can quote by replying to your order email or by emailing  sales@7000islands.com.au

See table below for your self-serve options to track your order, otherwise don't hesitate to 'chat' with us by clicking on the bottom right-hand corner of your screen.

PRODUCTS ordered CONSIGNMENT labelled as SHIPPED 
to
REAL.TIME 'LIVE'.tracking SMS notifications TRACK & TRACE
(fixed time)
DELIVERY
follow-up
FULFILLMENT Partner
Wines* Sauced.Shop AUSTRALIA not available optional check-box not available sales@7000islands.com.au *Sauced.Shop Warehouse
Apparel^ 7000 Islands AUSTRALIA not available optional check-box https://auspost.com.au/mypost/track/ sales@7000islands.com.au ^AusPost Express Post
Spirits† 7000 Islands Wine & Spirits AUSTRALIA (excl.Sydney) not available optional, check-box  https://auspost.com.au/mypost/track/ sales@7000islands.com.au †AusPost Express Post
Spirits‡ 7000 Islands Wine & Spirits SYDNEY METRO standard standard refer to real time live tracking and SMS notifications sales@7000islands.com.au ‡SKUTOPIA Live Tracking

We are constantly improving our delivery network to offer the best customer experience when it comes to the delivery of your order.

If you have any suggestions on how we can improve our customer service Contact Us 

Australia Post Parcel Deliveries

Australia Post parcel services are delivery estimates should be used as a general destination guide only. 

All estimates are for metropolitan destinations – items sent to regional and rural locations will likely take longer. Delivery estimates maybe affected due to COVID-19 disruptions, force majeure and other transit related incidents.